Cox & Kings Global Services Pvt. Ltd. IS THE NEW SERVICE
PROVIDER FOR VISA/OCI/PIO/RENUNCIATION CERTIFICATE SUPPORT SERVICES WITH EFFECT
FROM May 21st, 2014
The Embassy of India in the USA has awarded the new contract for providing
Visa/OCI/PIO/Renunciation of Indian Citizenship Certificate application support
services to the Cox & Kings Global Services Pvt. Ltd., to be operational
from May 21st, 2014.
The current Service Provider, BLS International Limited, will be closing all
its operations with regard to Visa/OCI/PIO/Renunciation of Indian Citizenship
Certificate support services in the evening of 20th May, 2014 at all
locations in USA.
Applications in person viz. 'walk-in application" will be accepted by BLS International
Ltd. till the afternoon of 16th May 2014. Only Emergency Visa applications
will be accepted by BLS till forenoon of 20th May 2014.
Applications sent through mail upto 13th May 2014 and reaching the
BLS International Ltd. on or before 15th May 2014 will be accepted.
Thereafter, applicants, who propose to send their applications by mail, may
send them, so as to reach offices of the Cox & Kings Global Services Pvt.
Ltd. at jurisdictional locations on or after May 21st,2014. It may also be
noted that Banker's checks/ Money order accompanying these applications are
drawn in favor of the new service provider Cox & Kings Global Services Pvt.
Ltd. with the revised service fee.
From the 21st of May, 2014 all Visa/OCI/PIO/Renunciation of Indian
Citizenship Certificate application support services will be provided by the
Cox & Kings Global Services Pvt. Ltd.
Applicants, who have already submitted their applications to BLS International Ltd,
may check online status of their applications from BLS International Ltd
website till May 20th, 2014. The status of these Pending applications will
be available on the website of Cox & Kings Global Services Pvt. Ltd. from 21st
May 2014 and can be tracked from their website.
The website details and locations of the Cox & Kings Global Services Pvt.
Ltd. offices would be announced shortly.
INOC Applauds the decision
INOC applauds the selection of Cox & Kings Global
Services Pvt. Ltd. INTERNATIONAL to replace the BLS Services International as
the new service provider for the visa/OCI/PIO/Renunciation support services
with effect from May 21st, 2014. “May I take this opportunity to thank the
Ministry of External Affairs for their prompt action in this regard” said
George Abraham, Chairman, Indian National Overseas Congress (I), USA. “We are
gratified that Government of India has responded to our recommendation on the removal
of BLS, an agency which provided inefficient and deplorable services to the
Indian Diaspora and to the American public in the past several months. The
community indeed can breathe a sigh of relief while hoping for improved
efficiency and faster turnaround time in the future” the statement continued.
Last February, a team headed by George Abraham along with
Mr. Mohinder Singh, Vice-President, Mr. Harbachan Singh, General Secretary,
Mr. Sawaran Singh, Executive Committee Member, Mr. Juned Qazi, President
of Madhaya Pradesh Chapter & EC member visited the External Affairs
Ministry and submitted a memorandum* and met and lobbied with MoS. Shri.
E. Ahamed and Mos. Mrs. Preneet Kaur for a change of the service
provider. Our efforts were in support of the Ambassador D.M. Mulay, the Consul
General in New York
who had already recommended the termination of the contract with BLS.
In our letter to Hon. Salman Khurshid. Union Minister for
External Affairs said the following: “unfortunately, the atmosphere has
deteriorated so badly that travelers often cannot travel on due dates of
travel, due to documents being lost or misplaced and most of the time no timely
response is received from them. Chronic delays are the order of the day
and the whole operation is so disorganized and in disarrays that only some
people seem to receive satisfactory services. The situation is so grave
that we believe that your kind personal intervention is now necessary to
provide appropriate assistance to the Consulate-General so that he can solve
this well-known prevailing problem”.
Cox & Kings Global Services (formerly known as Quoprro
Global Services) was incorporated in 2008 and is a specialist business process
outsource agency which focuses on serving Consular sections of Diplomatic
Missions. We render services by providing administrative support and managing
non-judgmental tasks related to the entire lifecycle of a Visa, Passport &
Consular application process, hence enabling missions to focus on the key tasks
of adjudication. As a core business, the organization is extremely well placed
to address the need of the Diplomatic Missions Worldwide and focuses on
addressing the concerns regarding security, integrity, speed and efficacy on
the outsourced solution of the business.
Cox & Kings Global Services is a 100% subsidiary of Cox and Kings Ltd (CKL)
which is the oldest established travel company in the world since 1758. CKL is
a public limited company with an annual turnover in excess of USD 900 million
and team of 2,500 members. The company caters to varied businesses across the
globe including leisure travel, corporate travel, MICE, trade fairs, visa
processing and foreign exchange. Innovative packaging, pricing and marketing
have been the hallmarks of its success over the years. Cox & Kings is
amongst the largest players with its range of specialist options.
Cox and Kings Global Services and Cox and Kings Ltd are honoured to be associated with various diplomatic missions as outsourced service delivery partner. We render outsourced services to The Embassy of India, Berlin, Consulate General of India, Munich, Embassy of India, Greece, Consulate General of India, Hong Kong, High Commission of Malaysia, India, Embassy of India,Sweden & Latvia and Dubai Visa in India, Royal Thai Consulate General for Western India & Norwegian Embassy in India and has served High Commission of Singapore, India from 2008-2012.
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